Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name, date of birth, gender (where required), nationality
• Passport details, visa information, government-issued identification (where required)
• Residential and billing address, email address, mobile number

Booking Information

Travel destination, flight details, hotel preferences, tour selections, travel dates, passenger details, emergency contact information, special assistance requests, and dietary preferences (if voluntarily provided).

Payment Information

Payments are processed through secure third-party payment gateways. We may collect billing details, payment confirmation, and transaction reference numbers. We do not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.

Technical Information

When you visit our website, we may automatically collect IP address, browser type, device information, operating system, pages visited, date and time of access, referral website, and cookies and analytics information.

2. How We Use Your Information

We use your information to:

• Process travel bookings and arrange flights, hotels, visas, transfers, and tours
• Communicate booking confirmations and travel updates
• Respond to enquiries and customer support requests
• Process payments and refunds
• Improve our website and services
• Detect fraud or unauthorized activities
• Comply with legal and regulatory obligations
• Send promotional offers, newsletters, or travel updates (where permitted by law)

3. How We Share Your Information

We may share your information only where necessary with airlines, hotels, tour operators, transport providers, cruise companies, visa processing agencies, travel insurance providers, payment gateway providers, government authorities, and technology service providers supporting our business operations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, enhance user experience, measure website traffic, analyse visitor behaviour, and improve website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to complete your travel bookings, provide customer support, meet legal and regulatory obligations, resolve disputes, and enforce our agreements.

Once no longer required, your information will be securely deleted or anonymized where reasonably practicable.

7. Your Rights

Subject to applicable law, you may have the right to request access to your personal information, request correction of inaccurate or incomplete information, request deletion of eligible personal information, withdraw consent where processing is based on consent, object to certain processing activities, and request information regarding how your personal data is used.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites, including airlines, hotels, payment gateways, and other travel partners.

Travel Zee World is not responsible for the privacy practices, content, or security of such external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18 without the involvement of a parent or legal guardian.

If we become aware that personal information has been collected from a child without appropriate authorization where required, we will take reasonable steps to delete such information.

10. Marketing Communications

With your consent where required or as otherwise permitted by applicable law, we may send you holiday offers, travel promotions, new destination updates, newsletters, and special discounts.

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails, where available, or by contacting us directly using the details below.

11. International Data Transfers

As part of providing international travel services, your personal information may be transferred to airlines, hotels, tour operators, embassies, visa authorities, or other service providers located outside India.

By booking international travel through Travel Zee World, you acknowledge and consent to such transfers where necessary for the performance of your booking.

12. Legal Disclosures

We may disclose your personal information where required to comply with applicable laws or regulations, respond to lawful requests from government authorities, protect our legal rights, prevent fraud or illegal activities, or enforce our Terms & Conditions.

13. Changes to This Privacy Policy

Travel Zee World reserves the right to modify or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website unless otherwise stated.

Your continued use of our website or services following such updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Travel Zee World

Email: admin@travelzeeworld.com

Website: www.travelzeeworld.com

Address: Travel Zee World, Bankers Colony, Rahamganj, Darbhanga, Bihar 846004

15. Consent

By accessing our website, submitting your personal information, making a booking, or using any service provided by Travel Zee World, you acknowledge that you have read and understood this Privacy Policy, consent to the collection, use, storage, and disclosure of your information as described herein, and agree to the handling of your personal information for the purpose of providing travel-related services.

Thank you for trusting Travel Zee World with your travel plans. We are committed to protecting your privacy and handling your information responsibly.